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Services Delivery and Scope of Service

IEM FörderTechnik is your partner when it comes to conveyor technology and complex plant construction. We value every order as a sign of trust. Due to our professional competence, from planning to commissioning to after-sales service, we offer all services as required.

Our manufacturing know-how distinguishes the IEM FörderTechnik Team. In utilizing our services, qualified IEM employees are your contacts during all phases of a contract.

Our Partners

Brainstorming

At your disposal is our many years of experience in plant engineering, as well as personnel who can use their know-how to “think outside the box”. We will develop the right ideas in cooperation with you and adapt the concept entirely to your needs.

Consulting

Our team will support your project from the planning stage to the process engineering stage and onwards to the selection of the optimal components for your conveying system. Our specialist staff are trained to give sound advice and analysis, which will save you time and money. We are well-versed in the different requirements of the respective sectors and the materials to be conveyed. We will find the ideal solution for you. IEM FörderTechnik GmbH can offer you a comprehensive consultation from the basic concept to production and later to the reliable operation of the plant.

The foundation of every project is innovative engineering. As a customer, you will benefit from our expertise and can fully rely upon us.

Engineering

IEM FörderTechnik GmbH is more than just manufacturing; we are partners in innovation. If you are looking for an economical and a meticulously conceived solution, we are your clear choice. In bringing you our engineering know-how, together, we can create an individual concept for your unique needs. IEM sees itself as a full-service provider, from the basic concept to the final product. We are here for our customers.

Technology

IEM FörderTechnik GmbH offers innovative solutions for all requirements in the process engineering environment of bulk material processing technology. We have dedicated ourselves to the task of implementing and developing economical and future-oriented solutions.

Construction Concept

Our Design and Development Department takes into account customer requirements, individual problem solutions, and process requirements. The plant concept is planned using modern 3D CAD technology (Autodesk Inventor).

Production

IEM FörderTechnik GmbH focuses on quality. At our in-house production facility in Kastl, we design and produce the majority of the IEM components. In-house production enables fast order processing. We have a manufacturing and assembly area of more than 5000 square meters and large vertical range of production that ensures the availability of IEM components at all times.

Assembly

We have experienced, long-time employees working for our customers worldwide. Our fitters ensure safe, reliable, and on-schedule construction of the system.

Commissioning

As a high-performance partner, we demand technical expertise and local knowledge, plant and process safety from our staff. You can be certain that commissioning will run smoothly and that we will promptly identify potential problem areas. Finally, aiming for a commissioning as trouble-free as possible is important to us.

Training

All on-site IEM FörderTechnik GmbH employees hold a high level of commitment. As we want to satisfy our customers to the highest degree, we rely on long-term commitment and solid and successful support at your side. In addition to the construction and commissioning of the plant, the training of your employees is one of our services. We attach great importance to the qualification of our service technicians, which is why there are regular trainings. The most advanced know-how about the systems helps our experts comprehensively communicate complex processes to your employees.

Documentation

All information about the IEM system is recorded and documented with the aid of various CAD representations. All operations, such as maintenance and repair intervals are recorded in writing.

After-sales Service

IEM FörderTechnik GmbH guarantees smooth operation of the system after installation and commissioning. Our service includes spare parts, wear parts, and preventive maintenance. Support is provided by our qualified service personnel. Framework and maintenance contracts, as well as service contracts, support the economical use and operation of your plant. Professional maintenance is particularly important in order to ensure the retention of value, readiness of use, operational safety and service life of your system.

Modernization

We bring your system up-to-date with the latest technology. Our team is happy to develop a retrofit concept for your system and to your exact specifications. If you would like to contact us, we would be pleased to discuss your individual offer.

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